Bespoke Hotel Experiences
Thanks to technology, everyone can now
customise and personalise the services they receive. Be it emails or food
delivery apps or even their hotel stays , there are thousands of applications
designed to ease the user experience. Hotels have started using hotel
management apps to connect the guests with all the departments in a hotel. The
guests receive all the notifications via the app and in turn, can arrange any
service they want as per their convenience. We conducted a poll with 1,627
people asking them which app is used by them or their organisation. 12.60% of
the respondents are comfortable using MyStay CheckIn, 12.35% use StayMate to
increase productivity, and 10.51% use Alice Guest at their hotels. These apps
are then followed by Intelity (8.79%), Wishbox Guest App (6.39%), Portier
(6.27%), AppyTect (5.35%), and Alfie (4.55%). Some not-so-popular apps on the
list are AltexSoft (2.64%) and Roombler (2.40%). The market is further
segmented as 28.15% of the respondents claim to use other apps that aren't mentioned
on the list.