Privacy Policy - Opinion Bureau an Online Market Research

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Privacy & Cookie Policy


Policy updated on 23rd May 2018, in compliance with the GDPR ("Opinion Bureau") is owned and operated by Internet Research Bureau ("IRB"). IRB is a company based in New Delhi registered with The Ministry of Corporate Affairs, India, and adheres to the rules and regulations of the Indian Government Companies Act. IRB owns and operates the website and its sub-domains.

Opinion Bureau is firmly committed to protect your privacy and avoid the dissemination of your personally identifiable information, in accordance with international regulations including, but not limited to The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, GDPR, and ISO. You can directly contact us via e-mail in case of any concerns related to our privacy practices at

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at

Our Commitment

Opinion Bureau is online market research, survey data collection website dedicated to providing high quality data to market research firms and other data collection companies. Protection of your privacy and confidentiality is Opinion Bureau's top priority. The data that Opinion Bureau collects is used only for market research purpose and Opinion Bureau always reviews or publishes it in a Pseudonymized or Anonymized format or as aggregate information (about a group/groups). Individual information is never disclosed without your prior consent as it is irrelevant to the research conducted by Opinion Bureau or Opinion Bureau's clients. Registering as a member of Opinion Bureau does not constitute consent. Also, your information is not disclosed to any other individual, or third party, directly from Opinion Bureau.

Personally Identifiable Information

At the time of registration, Opinion Bureau asks you to provide your basic personally identifiable information. Once you are registered, Opinion Bureau further asks you to update more personal and profiling information which helps us to find suitable surveys for you.

Opinion Bureau asks the below information:

E-Mail Address: So that Opinion Bureau can contact you for the surveys, reward information, newsletters, company updates, and notifications.

Date of Birth: So that Opinion Bureau can update your age automatically and invite you to participate in a suitable survey.

Phone No (optional): So that we can contact our members to check their authenticity. Sometimes we do conduct telephonic surveys, so it helps us to reach out to you if such surveys suit your profile.

Social Profile URL (LinkedIn/Facebook/Twitter/Google), Company name, ID proof, Profile picture (Optional): So that Opinion Bureau can authenticate your identity and avoid duplicate registration.

Gender, Education Level, Household Income, Employment Status, Ethnic Background, Race, Religion, Zip Code/Postcode/Pin Code: So that Opinion Bureau can invite you to participate in a suitable and relevant survey.

Physical Address: So that Opinion Bureau can contact you to participate in a product testing survey. Product testing survey is a type of survey where we can send the product to your physical address to use the product and share your feedback. The product will be sent to you only if you agree to participate in such surveys.

Other Personal and Consumer Information: So that Opinion Bureau can invite you to participate in a research survey with the qualifying criteria that best matches to your profile information.

If you are not a member of Opinion Bureau and Opinion Bureau collects the personal identification information upon your consent (like e-mail ID, Date of Birth, Gender, Household Income, Education Level, Employment status, State/Province Zip Code/Postcode/Pin Code and IP Address), the only reason is to route you to the right surveys matching the information. Opinion Bureau asks for your email ID so that we can inform you when you qualify for a survey and/or win the sweepstakes. If you have opted for follow-up surveys, we may contact you in cases where we need additional feedback for a particular survey that you had qualified earlier. Apart from this, there is no other reason to collect your personally identifiable information. Also, your personally identifiable information will ONLY be held for as long as necessary to complete the purpose for which it was collected. Your information will be deleted once the purpose of the information collection is met.

Blogs (Knowledge Center)

Our Web site offers publicly accessible blogs or community forums. If you subscribe to our Knowledge Center to receive our blogs, posts, articles; you will receive an email from us only when we have a new blog, post or article.
To request removal of your email from our blog or community forum at any time, contact us at

Tracking Technologies

Technologies such as cookies, beacons, tags, and scripts are used by Opinion Bureau and our partners [e.g., marketing partners], affiliates, analytics service providers or tracking technology partners. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g., language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

IP addresses are tied to personally identifiable information to identify your geo location in order to provide a suitable survey for you and prohibit respondents from non-qualifying countries/places.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies to provide you with advertising based on your browsing activities and interests. If you wish to opt out of interest-based advertising, click here.


Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing these features.

Use of Personally Identifiable Information

The personally identifiable information collected by Opinion Bureau is only used for market research studies and no other purposes. Opinion Bureau does not sell or share personally identifiable information of its panel members or of individuals who are not registered with us to any third party without your prior consent. If personally indefinable information is required in any research surveys, there will be a DND Agreement (Do Not Disclose Agreement) signed between Opinion Bureau and the client to avoid the further usage and dissemination of the data. Also, Opinion Bureau asks you for your consent to participate in such surveys before sending you to the end-client. Participating in such surveys is completely at your discretion.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personally identifiable information to third parties.

We may provide your personally identifiable information to companies that provide services to help us with our business activities such as reward management, customer support (helpdesk), email delivery or shipping your order. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us, and to fulfil our obligations to you.

In certain situations, Opinion Bureau may be required to disclose personal data in response to lawful requests by public authorities. We may also disclose your personally identifiable information as required by law, such as to comply with a subpoena, or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If Opinion Bureau is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website. You will be notified about any change in ownership or usage of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information, including the right to be forgotten.

Children's Privacy Policy

Children as defined in law by each territory, are not eligible to join Opinion Bureau.

Data Validation Policy

Frequently or from time to time Opinion Bureau conducts the data validation of its panel members and non-panel members with the help of third party(s) involvement, to ensure the quality of survey data, honesty and integrity of responses and uniqueness of members. Opinion Bureau reserves the rights to terminate the membership of any panelist(s) and restrict the user(s) to participate in future surveys from Opinion Bureau if any discrepancy is found in the process of data validation. Opinion Bureau signs the DND Agreement with the third party before sharing the personally identifiable information of users for data validation.

Upon request, Opinion Bureau will provide you with information about whether we hold any of your personal information. Opinion Bureau members can update or delete their personally identifiable information anytime they want by logging in into their account or by sending an email to the help desk at We will respond to your request within two working days. As soon as you update your personally identifiable information, you will be invited to the research surveys that match your newly updated information.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

E-mail Opt-In Policy

As soon as you register with Opinion Bureau, you authorize us to send you the account activation link. Once you activate your account by clicking on the link sent in the account activation e-mail, you authorize us to send survey invitations, newsletters, reward information, notifications and company updates to the e-mail address you have provided to the company at the time of registration.

Opt-Out or Unsubscribe Policy

If you choose to terminate your membership or de-activate your account from Opinion Bureau, you can do this by sending an email to or simply clicking on the button "unsubscribe" in Opinion Bureau account. The termination will take effect within 30 business days after we receive your notice. As soon as your account is de-activated, you will not receive any e-mail from Opinion Bureau in the future, and your record will be deleted from our database permanently, through a secure manner in accordance with appropriate Data Protection regulations. Once you unsubscribe from Opinion Bureau, the balance reward amount will automatically lapse.

Change or Modification of Privacy Policy

Opinion Bureau reserves the right to change its privacy policy at anytime. As soon as the privacy policy is changed or modified, it will be updated on the website under the privacy policy section. If Opinion Bureau makes any material changes in the privacy policy, you will be notified via email and before the changes becoming effective. Privacy policy update notification will also be published on our website. You are advised to review all changes to any policy. It does not affect your statutory rights.

Security Policy

Opinion Bureau ensures that all the collected information from its members and users are secured on the server with the best available technology. Personally identifiable information of the members and users is restricted and accessible to appropriate and designated members of Opinion Bureau. We maintain an optimum level of security of personally identifiable information submitted to us, both during transmission and once received. We keep personally identifiable information encrypted in our database and use SSL encrypted methods for data transmission. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Links to 3rd Party Sites

Our website includes links to other Web sites whose privacy practices may differ from those of Opinion Bureau. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Single Sign-On

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personally identifiable information with us, such as your name and email address, to pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Agreement to Privacy Policy

By Joining Opinion Bureau, participating in the surveys and disclosing your personally identifiable information to Opinion Bureau, you acknowledge your consent to, and in agreement with the privacy policy stated by Opinion Bureau.

Contact Information

If you have any questions or concerns related to the privacy policy of Opinion Bureau, kindly email us at You can also mail us at the below physical address.

Internet Research Bureau Pvt. Ltd.
Pegasus Tower
A-10, 8th Floor, Sector-68
Gautam Buddha Nagar,Noida
Uttar Pradesh - 201301 ,India